--- title: "Privacy Policy" url: "https://showcaller.ai/privacy-policy/" type: "page" published: "2026-10-09T15:25:33+00:00" modified: "2026-10-09T15:43:58+00:00" author: "admin" --- Legal # Privacy Policy How Showcaller AI collects, uses and protects personal data on showcaller.ai. Last updated: October 9, 2026. This Privacy Policy explains how EPEAK Studio USA Inc. (“we”, “us”, “our”) collects, uses and shares personal data when you visit showcaller.ai (the “Website”) or contact us through it, and the rights you have over that data. ## Who we are Showcaller AI is a product of EPEAK Studio USA Inc., 651 N Broad St, Suite 205 #1803, Middletown, DE 19709, USA. For the purposes of the EU and UK General Data Protection Regulation (GDPR), we are the data controller for the personal data described in this policy. You can reach us about privacy at any time at [contact@showcaller.ai](mailto:contact@showcaller.ai). This policy covers the Website and our communications with you. Use of the Showcaller AI application at app.showcaller.ai is also governed by the terms you accept when you sign up. ## What we collect ### Information you give us - **Booking a call.** When you book a call through our Contact page, we collect your name, email address, the time you choose and anything you write in the booking form. Bookings are handled by our own scheduling system at my.epeakstudio.com. - **Emails and messages.** If you email us, we keep your message, your email address and any details you include. The Website has no user accounts and takes no payments. Signing up for, and paying for, Showcaller AI happens in the application. ### Information collected automatically - **Usage data.** Pages you visit, how you arrived (for example from a search engine or an ad), the time and length of your visit, your browser and device type, and your approximate location derived from your IP address. - **Technical and security data.** Your IP address, browser details and request information, processed by our hosting and content delivery providers to deliver the Website and protect it from abuse. - **Cookies and similar technologies,** described below. ## Cookies Cookies are small files stored by your browser. When you first visit the Website, a banner asks for your consent. Analytics and advertising cookies are only set if you accept them, and you can change your choice at any time with the “Cookie settings” link at the bottom of every page. Our consent banner is provided by CookieYes. The Website uses these cookies: | Cookie | Provider | Purpose | Duration | | --- | --- | --- | --- | | cookieyes-consent | CookieYes | Remembers your cookie choices (necessary, always set) | 1 year | | _ga, _ga_* | Google Analytics | Distinguishes visitors so we can measure how the Website is used (only with your consent) | Up to 2 years | | _gcl_au | Google Ads | Measures whether visits from our ads lead to sign-ups or bookings (only with your consent) | 3 months | | IDE | Google (doubleclick.net) | Advertising: measuring ad performance and showing relevant ads, including on other websites (only with your consent) | Up to 13 months | The booking calendar on our Contact page may set its own cookies needed to make a booking. You can also block or delete cookies in your browser settings. Refusing or blocking them does not stop the Website from working. You can also opt out of Google Analytics with the [Google Analytics opt-out browser add-on](https://tools.google.com/dlpage/gaoptout), and control personalized Google ads in [My Ad Center](https://myadcenter.google.com/). ## How we use your data - To run, maintain and secure the Website. - To arrange and hold the calls you book, and to reply to your messages. - To understand how visitors use the Website and improve it. - To measure our advertising and show Showcaller AI ads to people who have visited the Website. - To send you information about Showcaller AI that you asked for, that relates to a conversation we’ve had, or, if you registered for a free trial of Showcaller AI, about your trial and our product. You can opt out at any time by replying or using the unsubscribe link. - To comply with legal obligations and protect our rights. We do not sell your personal data for money. ## Legal bases (GDPR) If you are in the European Economic Area or the United Kingdom, we rely on: - **Consent** for analytics and advertising cookies. You can withdraw consent at any time with the “Cookie settings” link. - **Steps taken at your request before entering a contract**, when you book a call or ask about Showcaller AI. - **Legitimate interests** in running a secure website, replying to enquiries and promoting our product (including following up with people who registered for a free trial), balanced against your rights. - **Legal obligation** where we must keep or disclose data by law. ## Who we share data with We share personal data only with service providers that help us run the Website and our business, under contracts that limit how they use it: - **CookieYes** (CookieYes Limited) to show the consent banner and record your choices. See [CookieYes’ Privacy Policy](https://www.cookieyes.com/privacy-policy/). - **Google** (Google Analytics, Google Ads, Google Tag Manager) for analytics and advertising, only if you accept those cookies. See [Google’s Privacy Policy](https://policies.google.com/privacy) and [how Google uses data from sites that use its services](https://policies.google.com/technologies/partner-sites). - **Cloudflare** for content delivery, security and privacy-friendly traffic statistics. See [Cloudflare’s Privacy Policy](https://www.cloudflare.com/privacypolicy/). - **Our hosting provider**, which stores the Website and its server logs. - **Our email and calendar providers**, for bookings and correspondence. We may also share data with our affiliates within EPEAK Studio, with a buyer or successor if our business is sold or reorganized, or with authorities when the law requires it. ## International transfers We are based in the United States, and our service providers may process data in the United States and other countries. When we transfer personal data from the EEA or the UK, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses or the EU-U.S. Data Privacy Framework and its UK extension. ## How long we keep data - **Bookings and correspondence:** for as long as needed to follow up and maintain our business relationship, then deleted or anonymized, unless the law requires us to keep it longer. - **Analytics data:** kept in Google Analytics for up to 14 months. - **Cookies:** for the durations listed above. - **Server and security logs:** for a short period, typically no more than a few months. ## Your rights ### If you are in the EEA or the UK You have the right to access your personal data, have it corrected or deleted, restrict or object to how we use it, receive a copy in a portable format, and withdraw consent at any time. You can also complain to your local data protection authority (in the UK, the Information Commissioner’s Office). ### If you are a California resident Under the California Consumer Privacy Act, as amended (CCPA), you have the right to: - know what personal information we collect, use and disclose; - delete it; - correct it; - opt out of its “sale” or “sharing” for cross-context behavioral advertising; - not be discriminated against for exercising these rights. In the past 12 months we collected the following categories of personal information: - identifiers (name, email address, IP address, cookie identifiers); - internet activity (pages viewed and interactions with the Website); - approximate geolocation. We collected them from you and from your device, for the purposes described above. We do not sell personal information for money. Google advertising cookies, which may count as “sharing” for cross-context behavioral advertising under the CCPA, are only used if you accept them in our cookie banner. To opt out of sale or sharing at any time, use the “Cookie settings” link at the bottom of every page and turn off advertising and analytics cookies, or email us. We do not knowingly sell or share the personal information of anyone under 16. ### How to exercise your rights Email [contact@showcaller.ai](mailto:contact@showcaller.ai). We may need to confirm your identity before acting on a request, and we will reply within the time the law requires (one month under the GDPR, 45 days under the CCPA). You may use an authorized agent to make a request on your behalf. ## Children The Website is meant for professionals and is not directed at children under 16. We do not knowingly collect their personal data. If you believe a child has given us personal data, contact us and we will delete it. ## Security We use reasonable technical and organizational measures to protect personal data, including encrypted connections (HTTPS) and restricted access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. ## Links to other websites The Website links to other sites, including the Showcaller AI application and manufacturers’ websites. Their own privacy policies apply when you visit them. ## Do Not Track The Website does not respond to Do Not Track browser signals. Analytics and advertising cookies stay off unless you accept them, whatever signals your browser sends. ## Changes to this policy We may update this policy from time to time. We will post the new version on this page and change the “Last updated” date. If the changes are significant, we will make that clear on the Website. ## Contact us EPEAK Studio USA Inc. 651 N Broad St, Suite 205 #1803 Middletown, DE 19709, USA Email: [contact@showcaller.ai](mailto:contact@showcaller.ai)