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Panasonic AW-UE30, AW-UE20 and AW-UE4

Showcaller AI runs Panasonic's compact AW-UE30, AW-UE20 and AW-UE4 by voice or chat. These cameras suit meeting rooms and lecture capture. None of them offers NDI, and the UE4 has a fixed-focus lens, so some Tool Functions do not apply.

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Panasonic AW-UE30, AW-UE20 and AW-UE4

Overview

The Panasonic AW-UE30, AW-UE20 and AW-UE4 with Showcaller

The Panasonic AW-UE20 is a compact 4K PTZ camera for small meeting rooms and classrooms. It has a 12x optical zoom and outputs HDMI, 3G-SDI, USB and IP video. The AW-UE30 has a longer 20x optical zoom, with HDMI and USB outputs. The AW-UE4 is the smallest. It has a 111° ultra-wide lens, a 4x digital zoom and USB power. Showcaller AI runs the Panasonic AW-UE20, UE30 and UE4 as one model, by voice or chat.

How Showcaller connects to the Panasonic AW-UE20

Showcaller connects through the Showcaller Bridge App, a small app on a computer on the show network. It sends Panasonic’s own IP control commands over HTTP, on port 80 by default. Then the operator asks in plain words, by voice or in chat. For example, they can say camera 2, recall preset 4 or send camera 1 home. They can also say pan left slowly and then stop. Before it stores a preset, Showcaller asks the operator to confirm. After a move or a mode change, it reads the camera’s state back where the camera reports it.

What applies on each model

Showcaller offers the same Tool Functions on all three. However, the cameras do not support all of them. First, none of the three offers NDI, so the NDI Tool Functions do not apply. Second, Panasonic lists SRT for the UE30 but not for the UE20 or UE4. All three stream H.264 and H.265. Ask Showcaller which modes the camera supports before you switch. Third, the UE4 has a single fixed-focus lens and no optical zoom. So the focus Tool Functions do not apply to it. Finally, the UE4 pans ±110° and tilts ±25°, a smaller range than the UE20 or UE30.

Tool Functions by plan

Starter covers camera status, presets 1 to 100, home and exact positioning, and reboot. It also covers every stream read. Pro adds pan, tilt and zoom at a chosen speed. It also adds focus and iris modes and the iris level. In addition, Pro adds stream mode, codec, NDI, bitrate, frame rate and resolution. Enterprise adds manual focus pulls, tally on or off and extra stream profiles. On these compact cameras, the Starter and Pro plans cover most needs. The Panasonic PTZ integration page lists every function. For full specs, see Panasonic’s AW-UE20 product page.

What you can do

Run the Panasonic AW-UE30, AW-UE20 and AW-UE4 by voice or chat

  • Presets and exact positions

    Recall or store presets 1 to 100, send the camera home or move it to an exact pan and tilt position (Starter). Storing a preset is confirmed with you first.

  • Pre-show camera check

    Read the model, firmware, serial number, lens position, tally state and the last recalled preset before doors open (Starter).

  • Pan, tilt and zoom by voice

    Pan, tilt and zoom at a chosen speed until you say stop, and set the iris level (Pro).

  • H.264 and H.265 streams

    Read which streaming modes the camera supports, then switch codec and set bitrate, frame rate and resolution (Pro). No NDI on these models.

  • Clear limits on the UE4

    The UE4 has a fixed-focus lens and a 4x digital zoom, so focus Tool Functions do not apply to it.

Specifications

Panasonic AW-UE30, AW-UE20 and AW-UE4 at a glance

Camera

Image sensor
AW-UE20: 1/2.8-type 4K MOS; AW-UE30: 4K MOS (approx. 8.49 million effective pixels); AW-UE4: 1/2.5-type MOS
Lens / zoom
AW-UE20: 12x optical, F1.6 to F2.8; AW-UE30: 20x optical, F1.8 to F3.9; AW-UE4: fixed F2.4 ultra-wide, 4x digital zoom
Focus
AW-UE30: auto and manual; AW-UE4: single (fixed) focus

Video output

Outputs
AW-UE20: HDMI, 3G-SDI (HD), USB Type-C; AW-UE30: HDMI 1.4, USB Type-C; AW-UE4: HDMI, USB Type-C

IP streaming

Streaming modes
AW-UE20 and AW-UE4: MJPEG, H.264 (RTSP/RTMP/RTMPS), H.265 (RTSP); AW-UE30: MJPEG, H.264, H.265 with SRT among its protocols; no NDI on any

Control & network

LAN / power over LAN
RJ-45 for IP control; PoE+ (UE20, UE30), PoE (UE4)

Pan-tilt head

Pan / tilt range
AW-UE20: pan ±170°, tilt -30° to 90°; AW-UE30: pan ±175°, tilt -30° to 90°; AW-UE4: pan ±110°, tilt ±25°

Physical

Weight
AW-UE20: approx. 1.9 kg; AW-UE30: approx. 1.8 kg; AW-UE4: approx. 0.5 kg (each without bracket)
Power
AW-UE20 / AW-UE30: 12 V DC (supplied AC adapter) or PoE+; AW-UE4: 5 V DC over USB or PoE

From Panasonic

Specifications from the manufacturer. Check the product page for the current details.

Connection

Connecting the Panasonic AW-UE30, AW-UE20 and AW-UE4

Control protocol
Panasonic's own IP control commands over HTTP, sent by the Showcaller Bridge App. The Bridge App runs on a computer on the same network as the camera.
Port
80 by default, the camera's web port. Only change it if the camera uses a different port.
Camera connection
The camera's LAN (RJ-45) port for IP control, on the same network as the Bridge App computer.
What Showcaller asks for
The camera's IP address and port. It asks for the camera's username and password only if camera authentication is on.
Model family in Showcaller
AW-UE30 / AW-UE20 / AW-UE4 (model tag UE30-UE4)
Connection check
Get camera info reports the model name, firmware version, serial number and MAC address. Get stream mode then reports the current streaming mode.

Tool Functions

Everything Showcaller can do with Panasonic PTZ

The Panasonic AW-UE30, AW-UE20 and AW-UE4 uses the Panasonic PTZ integration. Each group shows the plan it is included from.

Starter17 FunctionsPanasonic Device DiagnosticsCheck device power, model identifiers, and baseline network vitals.Pro9 FunctionsPanasonic Basic ControlsExecute Pan/Tilt/Zoom movements and access saved positional presets.Enterprise4 FunctionsPanasonic Advanced ControlsTrigger deep autofocus adjustments, reboot operations, and tally lights.Starter10 FunctionsPanasonic IP Video DiagnosticsProbe IP streaming capabilities and supported codec formats.Pro8 FunctionsPanasonic IP Video ControlToggle active IP video transmission states and streaming endpoints.Enterprise4 FunctionsPanasonic Advanced Output ProfilesAdjust encoding bitrates, framerates, and exact resolution parameters.

FAQ

Questions about the Panasonic AW-UE30, AW-UE20 and AW-UE4

Can Showcaller switch these cameras to NDI?

No. Panasonic does not offer NDI on the AW-UE30, AW-UE20 or AW-UE4. Showcaller can still switch between the H.264 and H.265 modes each camera supports.

Does focus control work on the AW-UE4?

No. The AW-UE4 has a single fixed-focus lens, so the focus Tool Functions do not apply. Pan, tilt, presets and stream settings still do.

Does Showcaller treat the UE30, UE20 and UE4 differently?

No. All three connect as one model with the same Tool Functions. The cameras differ in zoom, focus, outputs and streaming modes, so some Tool Functions do not apply to every model.

Can Showcaller power the AW-UE20 on or off?

No. Showcaller has no power on or off function for Panasonic cameras. It can reboot a camera after you confirm it. Video and control drop while the camera restarts.

Which Showcaller plan do I need?

Starter has 27 Tool Functions: camera status, presets, home and exact positioning, reboot and every stream read. Pro adds 17 more for pan, tilt and zoom, focus and iris modes, the iris level and stream settings. Enterprise adds 8 more for manual focus pulls, tally and extra stream profiles. Each plan includes the Tool Functions of the plans below it.

Same integration

Other Panasonic PTZ models